Our Leadership

A company's success is often defined by its leaders on the front line, serving as champions for colleagues and customers. XMC’s leaders showcase results-driven leadership. They pave the way for the next generation of leaders to accelerate the company’s growth and continue building value. Along with guidance from this leadership team, however, it is the extraordinary employees that make success possible, consistently delivering high-quality technical support in conjunction with a genuine passion for customer service.

Bob Hamilton

Bob Hamilton

Chairman & Founder

Bob Hamilton grew up in Jackson, Tennessee and began his career in the office equipment business in 1975 at Tom Lawler’s of Jackson.

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Ben McCaghren

Ben McCaghren

President of XMC Financial Services, LLC.

Ben McCaghren was the first employee of XMC Inc. in 1991 and has been a partner since 1995. Ben quickly moved through the ranks of XMC

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Sean Seward

Sean Seward

President of XMC Inc.

Sean Seward, a Memphis native, joined XMC in 1993 and has been a partner since 2001. He now serves as the President of XMC, Inc. 

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Steve Little

Steve Little

SVP of Sales - West Region

Steve Little joined XMC Inc. in August 1994. He was hired as an account executive for the Memphis, TN area where he worked his way

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Mike Brown

Mike Brown

Director of Services & Operation

Mike joined the XMC team in 2011 as Service Director. He began his career in the industry in 2002 at a Canon dealer in Georgia 

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Joni Posey

Joni Posey

Leasing Services

Joni Posey joined XMC in 2002 as Executive Sales Assistant. As XMC has grown, so have Joni’s roles and responsibilities, leading to her

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Glenn Elton

Glenn Elton

Controller

Glenn Elton serves as XMC’s Controller. He focuses his efforts on maintaining sound internal controls, processes and procedures, as well as

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Steve Kovalcik

Steve Kovalcik

Sales Operations Director

Steve Kovalcik joined XMC in 2015.  A veteran of the printing and office solutions industry, he is an award winning sales management professional who

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Phil Schaefer

Phil Schaefer

VP of Sales - East Region

Phil Schaefer joined XMC in 2016 as the Central Region General Manager. Born into a Xerox family, Phil has represented Xerox in the Agent and

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Ralph Weatherell

Ralph Weatherell

Director of the Production & Strategic Accounts

Ralph Weatherell joined XMC in 2016 as the director of the production sales group and leader of the strategic account program. He manages several production

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Jacqueline Erale

Jacqueline Erale

Director of Marketing/Strategic Planning

Jaci Erale joined XMC in 2017 as the director of marketing/strategic planning.

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XMC was nominated for the small business award from the Memphis Business Journal and has won numerous national awards for its performance, including the Xerox Gold Award of Excellence, President’s Club and Superior Service Award. Xerox has also recognized CEO, Bob Hamilton and XMC for its outstanding achievements by naming them a Platinum Agency and a “14 Star Top Performer.” Only three out of 400 agencies receive the letter designation.

  • Visionary
  • Integrity
  • Team Mentality
  • All In
  • Likeable

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